Privacy Policy

Information we collect

The personal information we collect depends on how you use our Site and the information you choose to provide.

Information you provide to us

When you place or attempt to place an order, create an account, contact Customer Care, or otherwise provide information to us, we may collect details such as your name, billing and shipping address, email address, phone number, order information and other information needed to complete your request.

Payment information is processed through payment providers and commerce platforms used to complete your transaction. We do not need to receive or store your complete payment-card details in plain text in order to process your order.

Device and usage information

When you browse the Site, certain technical and usage information may be collected automatically, such as your browser type, device information, IP address, time zone, referring pages, pages or products viewed, and information about how you interact with the Site.

How we use personal information

We may use personal information to:

• Process payments and fulfill, ship and deliver orders;
• Provide order confirmations, tracking updates and Customer Care;
• Maintain and improve our Site, products and services;
• Detect, investigate and help prevent fraud, abuse or security incidents;
• Understand how customers use and interact with our Site;
• Send marketing communications where permitted and consistent with your choices;
• Comply with applicable legal, regulatory and contractual obligations.

How we share personal information

We may share personal information with service providers and business partners when reasonably necessary to operate our store and provide services to you.

These recipients may include:

• Shopify and other commerce or website service providers;
• Payment processors and fraud-prevention providers;
• Shipping, logistics and fulfillment providers;
• Analytics, advertising and marketing service providers;
• Customer support and technology service providers;
• Professional advisers or authorities where disclosure is required or permitted by law.

Shopify powers our online store and may process customer information on our behalf. You can learn more about Shopify's handling of customer information through Shopify's official privacy resources.

Shopify Privacy Information for Customers

Cookies and similar technologies

We and our service providers may use cookies, pixels, tags, local storage and similar technologies to operate the Site, remember preferences, understand Site performance, support security and fraud prevention, and measure or personalize marketing.

Your browser or device may allow you to manage or block certain cookies. Depending on where you are located, our Site may also provide privacy or cookie controls that allow you to manage certain data uses.

Analytics and advertising

We may use analytics and advertising services to understand Site performance, measure marketing effectiveness and, where permitted, show advertising that may be more relevant to your interests.

These services may use cookies or similar technologies and may process information about your device, browser and interactions with the Site. Your available choices depend on the service, your browser and the privacy laws that apply where you live.

Where required, we provide consent or opt-out mechanisms through the privacy settings available on our Site.

Your privacy rights

Depending on where you live, you may have rights relating to your personal information. These may include the right to request access, correction, deletion, portability or additional information about how your data is used.

You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of certain targeted advertising or data sharing where applicable.

To submit a privacy request, contact us at support@aonlo.com. We may need to verify your identity before completing certain requests.

Privacy rights are subject to applicable law and may be limited in certain circumstances, including where we must retain information to comply with legal obligations or establish, exercise or defend legal claims.

International data transfers

AONLO operates online and works with service providers in multiple locations. As a result, personal information may be processed or stored outside the country or region where you live.

When required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, provide support, maintain business records, resolve disputes, prevent fraud and comply with legal or regulatory obligations.

Retention periods may vary depending on the type of information, the reason it was collected and applicable legal requirements.

Security

We use reasonable administrative, technical and organizational measures intended to protect personal information. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Children

The Site is not directed to children, and we do not knowingly seek to collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services, or legal and regulatory requirements.

When we make changes, we may update the “Last updated” date at the top of this page and provide additional notice where required by applicable law.